Computer is shown HP of the colour bar uses gregarious medium urgent public relations

Beijing time on December 23 morning message, according to foreign media coverage, HP is in charge dvd discovery 3 of Zhou Yi high to censure be related of HP computer the colour bar to make a response to the most popular selling dog crates large an afro-american user, if foreground lamplight is insufficient,express, the person face of HP tracks software dogging colour facial when the likelihood is put in the problem.

The user says HP face ministry identifies a technology not to identify a black to be suspected of the colour barmodern dining chairs
Media origin: Sina science and technology

This professes " Hei Desai " (the black user of Black Desi) released a paragra dvd discovery ph in YouTube before this the name is " HP computer the colour bar " video. Hei Desai says, "HP computer contains the colour bar, the dissatisfaction that my general collection leaves this one case and expresses me " . This paragraph of video presentation, the person face of HP tracks software to cannot track facial movement of Hei Desai really, but can track additionally one easy to doly to be called however " Bai Wan is amounted to " (the white man of White Wanda) works in the same place. The Doupei on the dress of two people has a badge, the likelihood is the employee of a certain retailing shop. End Zhou Er, of this video watched a frequency to had exceeded 300 thousand times.

HP used rich guest and Twitter website to make a response to this one video. Division of plan of media of socialization of banquet of radicals by which characters are arranged in traditional Chinese dictionaries of career of HP individual system holds Ni Welch in the palm (Tony Welch) expresses in official gain guest, "The technology that we use is based on standard algorithm, this algorithm is passed measure an eye dog stairs and ramps , on what the contrast between cheek and nose will seek a person is facial. Person face may dog hard below the circumstance that photographs inadequacy of lamplight of advanced like the head scene. Person face may dog hard below the circumstance that ph dog crates large breed otographs inadequacy of lamplight of advanced like the head scene..

Welch says, HP is investigating this one issue, announced a few skill that resemble head breakdown about eliminating to photograph.

Welch still publishs an information in Twitter, the user that mentions this video please examines the response of HP: "We take client feedback seriously very much " .

Welch points out in Bo Wenzhong, the employee of HP comes from world each district, include Japan, India and latin america, "We all effort are to ensure to what live in the whole world and work each phyletic clients provide high quality experience. Because,be such, the problem appears, we take seriously with respect to height, investigate the source of the problem deep. Investigate the source of the problem deep..

Besides photograph breakdown resembling a head beyond, "Radial requirement affects person face possibly also to track the performance of software. " HP proposal user, when encountering this kind of problem, can increase the radial strength of facial ministry, at the same time abate setting light. If these methods not be successful, OK still " the choice is banned use scorch or perhaps use a hand to move scorch " .

HP is rapid, careful the ground should receive outside affirmation to the best selling dog stairs this one video, the · of vice-president Michael Er of Interpret of market research firm adds Teng Baige (Michael Gartenberg) expresses, "I think HP uses gregarious media to handle this matter very proper. They are not passivity is answered, admit a problem actively however, support its the issue as a technology and offer an explanation. Anyhow, favorable response can be damaged with preventing fame. " (predication)