Sunday, January 15, 2012

Windows7 service supports the work already aggrandizement of be in order is online service

On October 13 afternoon message, be apart from Windows 7 to be released formally still have 9 days of time, microsoft announces now, the Win 7 service that provides by Microsoft and its partner supports the work already be in order, client of company level client, medium and small businesses, consumer (retail clientele and OEM install a client beforehand) can obtain include the spot, phone, mail, online inside the support of a variety of forms serves.



The product with subordinate Microsoft supports servive routine to support a center to offer by technology of Microsoft whole world, the product that Microsoft sells in China, the dvd discovery best buy technology of Microsoft whole world that its serve to be located in Shanghai by headquarters supports central Asia-Pacific area to offer. Wen Da stalking or branch introduces this center general manager, the servive routine of Windows 7 is already comprehensive be in order, the target is to dog crates large best buy invite a client " can use, can use, love is used " Windows 7.



Besides providing a service to Chinese market, area of Asia-Pacific of center of support of technology of Microsoft whole world returns Xiang Yatai 15 countries and area are offerred include language of English, mandarin, another name for Guangdong Province, Thai, Han Yu, Hindi, Vietnamese, Indonesian / Malay, Dajiala language inside 10 kinds of languages serve.



   Aggrandizement is online service means and individual client



Serve photograph comparing with the support of Vista, microsoft strengthened online service means and the more attention to individual user on Windows 7.



Microsoft is passed before observation discovery, th dog crates large e way that Chinese client wins a technology to support is occurrent marked change, as the development of Internet, more and more clients like to change direction by traditional service pattern seek online service. It is with Microsoft Chinese is helped and supporting a website exemple, its visit reachs use quantity to break up almost inside two years time. And client of the Microsoft inside global limits visited the online platform, scale that win support and solves a problem successfully to already exceeded 3/4.



As client of retail authorised edition increasing, microsoft strengthened the attention to individual client. In individual client respect, with on photograph of Vista of generation operating system is compared, microsoft strengthened the attention to individ dog stairs for bed ual client. The service of two technologies support that assembles original retail case the product for instance is adjusted for 90 days infinite free technology support. Microsoft passes investigation discovery, the problem majority that consumer use operating system encounters happens advanced inside 90 days.

scooby costume

   Different client has the service of different kind



To company level client, by him Microsoft service group is big company people provide supportive service.



To client of medium and small businesses, microsoft provides a service by its partner, for instance Microsoft believes Nuo times in the agent of China north. The controller of this company introduces, their support serves an engineer to have 40 engineers.



To individual client, if consumer is the product of original box outfit that buys through retail channel, the support that can win a client to serve delegate and group of Microsoft consumer support serves, win the client of original Windows 7 to fitting pattern beforehand through brand computer firm, the after ser dvd discovery vice department that can carry computer firm obtains supportive service.



   User of great majority authorised edition obtains a service through computer firm



The original user of the majority is pass brand manufacturer install beforehand obtain Windows 7, accordingly, the service quality that each brand computer firm offers is crucial. Microsoft (China) Chang Gong of chief inspector of company OEM market introduces, micro dog stairs for car soft was started for this " customer service of firm of Windows 7 computer project of 360 degrees of be in order " , share through knowledge, the firm of means help computer such as tool of technical support, government more is the client provides supportive service.



Associate Li Xiangli dog crates large strong n says the vice president that the group is in charge of rising market serving group of groups, couplet be enlightened crosses ECare(3 nets syncretic) network service platform offers overall support to serve for Windows 7, associate to still not was aimed at Windows 7 compose to build a network to support a zone especially.



   Chief says related Founder science and technology, founder had completed the work of be all set of the many sided such as technical support and after service.



Chief says related Chinese HP company, HP established global project group to undertake Windows 7 groom and support; Chinese HP had finished pair of call centers in succession, upgrade center, maintenance center and the Windows 7 that the client experiences a center groom.



Ke Wenda discloses dog stairs best buy , technology of Microsoft whole world supported central Asia-Pacific area the best selling dog stairs to had held 28 to groom in Asia-Pacific district each district, 807 groom division is participated in, these grooming division will groom again brought more clients service delegate, the amount achieves 10 thousand. (Establish hero)

No comments:

Post a Comment